Frequently Asked Questions For Cleaning Services

Melbourne Carpet Cleaning will guarantee to remove all the stains unless they are permanent. Any claims or re-cleans will only be accepted up to 5 days from initial clean.

We accept payment in cash or all major credit card, just notify us how you would like to pay on completion and let us arrange the rest.

You can be rest assured that the entire Melbourne carpet cleaning (MCC) team are covered in case of personal injury or property damage.

Immediately, a professional carpet cleaner like us will clean the carpet fibres only. The backing, underlay or floorboards should not get wet.

We have adopted many practises that ensure all our work is not only friendly to the environment but friendly for your pet’s as well, feel free to ask our call centre rep’s of the many practices.

This will depend on many factors ranging from the size of the house, the number of the items to be cleaned to the range of detergents applied for the stain removals.
However, you can trust our experienced team members to complete the job as efficiently and effective as possible.

Yes this can happen when a poor quality carpet cleaner pumps your carpet with detergent and does not rinse the detergent out.
A professional carpet cleaner like us will avoid this problem by prespraying your carpet first, then rinsing the prespray out, similar to a rinse cycle on a washing machine.

MELBOURNE CARPET CLEANING has trained and experienced technicians operating in all areas of Melbourne, our local team member is there for your cleaning services need.
If you happen to live outside the Melbourne region, please contact us as will redirect you to another local reputable cleaning company.